Complaints about taxes or tax-related issues.Checking your refund status if it’s been fewer than 21 days since you’ve filed.In addition, there are certain topics that IRS customer service representatives will not address on the phone, including: This is mostly due to the volume of callers if you can find your solution without having to wait on hold, this might be the best option for you. Using the IRS website is often the first best resource for any questions and concerns you might have. Below are a few steps you can take to efficiently contact an IRS customer service representative. It’s important to keep in mind that between tax returns, stimulus payments, tax levies and other tax questions, there are many Americans who need to get hold of the IRS, likely at the same time you are. Once you’ve determined that you want or need to contact the IRS, there are a few steps you can take to make this process as smooth as possible. This not only saves you time in the long run but will also help the IRS customer service team best assist you. While the above list can seem lengthy, it’s important to note the correct phone number for your reason for calling. Business and Specialty Tax Line and EIN Assignment: 80.Questions about Earned Income Credit : 80.Check status of a tax refund being held: 86.Schedule an appointment with a local IRS office: 84. ![]() Verify, pay off or resolve a tax lien: 80.Request IRS to mail you paper tax forms: 80. ![]()
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