Are there spelling or grammar errors? Does the text message appear genuine? If there are, you can safely ignore the text and delete it. To avoid falling victim to this shopping scam and others like it, you first need to carefully scrutinize any texts you receive from unknown senders claiming to be from major brands. In this instance, the fake text message was impersonating Amazon but we’ve also seen fake texts impersonating other retailers as well as delivery scams preying on holiday shoppers. Lance’s story is just one example of the types of shopping scams that always seem to be prevalent during the holiday shopping season. (Image credit: Voloshyna Anna/Shutterstock) While it’s great for tech support or helping an older relative, it can also be abused by hackers and cybercriminals in scams like this one.Įventually, Lance told off the scammer spelling out exactly what he wanted to say to him letter by letter in the same way the scammer had tried to trick him into downloading AnyDesk to steal his Amazon account. This way, he would be less likely to catch onto the scam.įor those unfamiliar, AnyDesk is actually a remote desktop service that allows anyone to control your PC or smartphone from anywhere in the world. However, he referred to this app as Amazon Secure Server multiple times during their conversation and when it came time to download it onto Lance’s phone, the scammer spelled out the app letter by letter instead of just saying it outright. The scammer calmly explained that “they’re all on hold” even though this clearly wasn’t true.įrom here, the scammer tried to coax Lance into opening the app store and downloading an app called AnyDesk. It wasn't, which is why he then asked the scammer about not seeing the orders on his account. As the scammer explained to him that “there have been multiple orders from Ohio” from his Amazon account, Lance logged into his account to see if this really was true. He called the number in the text message above and waited for the scammer behind the campaign to answer.
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